1. Introduction
Dawn Whisper (儋州拂夕科技有限公司, referred to as we, us, or our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dawnwhisper.autos or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.
2. Company Information
Legal Name: 儋州拂夕科技有限公司
Operating Name: Dawn Whisper
Industry: Computer Systems Design and Related Services
Address: Luyuan District, Green Garden Community Building 20 Unit 3 Room 1205, Danzhou, Hainan 571700, China
Email: touch@dawnwhisper.autos
Phone: +1 (319) 402-0935
Website: www.dawnwhisper.autos
3. Information We Collect
3.1 Information You Provide Voluntarily
When you fill out our contact form or communicate with us directly, we may collect:
- Identity Data: Full name, company name, and job title.
- Contact Data: Email address and phone number.
- Project Data: Information about your project, requirements, timeline, and technical details you choose to share.
- Communication Data: The content of messages, emails, and any attachments you send to us.
3.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through standard web server logs and analytics:
- Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns.
- Device Data: Browser type and version, operating system, screen resolution, and device type.
- Network Data: IP address, internet service provider, and approximate geographic location derived from IP address.
3.3 Cookies and Similar Technologies
Our website uses only essential, first-party cookies required for basic functionality. We do not use advertising cookies, third-party tracking cookies, or any form of behavioral tracking. You can configure your browser to refuse all cookies; however, this may affect the functionality of certain website features.
4. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To respond to your inquiries, provide information about our services, and engage in project discussions.
- Business Operations: To prepare proposals, manage ongoing projects, and maintain client relationships.
- Website Improvement: To analyze aggregated usage patterns and improve our website content, navigation, and performance.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from public authorities.
- Security: To detect, prevent, and address technical issues, fraud, or abuse of our services.
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Contract Performance: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business, subject to contractual confidentiality obligations.
- Legal Requirements: When required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, provided the receiving party agrees to respect your personal data in a manner consistent with this policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose of processing:
- Contact Form Submissions: Retained for the duration of our business relationship plus two years after the last communication.
- Server Logs: Retained for a maximum of 90 days for security and diagnostic purposes.
- Business Records: Retained in accordance with applicable Chinese laws and regulations governing commercial record-keeping.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers.
- Secure server infrastructure with access controls and regular security audits.
- Data minimization practices that limit the collection and storage of personal data to what is strictly necessary.
- Regular review of our data collection, storage, and processing practices.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data that we hold.
- Rectification: The right to request correction of any inaccurate or incomplete personal data.
- Erasure: The right to request deletion of your personal data under certain conditions.
- Restriction: The right to request restriction of processing of your personal data under certain conditions.
- Portability: The right to request transfer of your personal data to another organization or directly to you under certain conditions.
- Objection: The right to object to processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at touch@dawnwhisper.autos. We will respond to your request within 30 calendar days. We may require proof of identity before processing your request.
10. International Data Transfers
Dawn Whisper is based in the People's Republic of China. If you are accessing our website or services from outside China, please be aware that your information may be transferred to, stored, and processed in China. By using our services, you consent to this transfer. We take steps to ensure that your data receives an adequate level of protection in the jurisdictions where we process it.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Material changes will be communicated through a notice on our website or via email if you are an active client.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Dawn Whisper (儋州拂夕科技有限公司)Luyuan District, Green Garden Community Building 20 Unit 3 Room 1205
Danzhou, Hainan 571700
China
Email: touch@dawnwhisper.autos
Phone: +1 (319) 402-0935
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Hainan Province, China.